- Membership access
All Members must be at least 13years of age unless authorised by the Centre Management. Membership commences on the date the Member signs the Membership Agreement. All Members must present their membership card for admittance and otherwise to Centre staff on request. Admittance to the Centre may be refused if a Member fails or refuses to present their membership card when requested and an administration fee will becharged to replace lost, damaged or stolen cards. Membership is personal to the Member and is non transferable or refundable. Members agree to advise of any change of address, phone number or medical conditions stated in the Membership Agreement.
- Direct debit payment
Where paying membership fees fortnightly by direct debit, the Member agrees that the Direct Debit Terms and Conditions (available at www.oberon.nsw.gov.au) form part of these terms and conditions and that if there are insufficient clear funds in the Member’s account to meet a debit payment on its due date the Member must arrange for sufficient cleared funds to be in the account for re-billing three (3) working days following the scheduled billing date so the Centre can process the debit payment. Failed direct debit payments will automatically be re- billed on the next debit date and may incur dishonour fees that will be added to the outstanding fees.
- Membership cancellation
The Centre reserves the right to cancel the Membership Agreement and request return of membership cards at its discretion. Members may cancel their membership by giving the Centre a minimum of 14 days’ notice prior to the next direct debit due date. No fee is charged for cancellation. Members will be required to fill out a Membership Amendment form.
- Membership suspension
A Member may suspend their membership up to 2 times per calendar year. All suspensions must be for a minimum of 7 days and a maximum of 28 days. A suspension can be for any reason by giving the Centre a minimum of 14 days' notice before the next direct debit is due. No fee is charged for suspension. Members will be asked to fill out a Membership Amendment form to confirm dates and ensure all payments are up to date. The Member's payments will be re-activated after the suspension period has been completed. Any unused suspension periods do not roll over to the next year. Membership cancellation or suspension will not be authorised if membership payments are outstanding.
- Fitness Centre
The Centre reserves the right to require Members provide a medical clearance from a doctor before access to the Fitness Centre will be granted. Members agree that correct training attire is to be worn - no jeans, work clothes, boots, sandals, thongs or bare feet are permitted.
Unstaffed access is for 18 years and above full access memberships.
Persons aged 13-16 are required to attend with a responsible adult. They may attend in staffed times with a suitably qualified trainer on supervision. Persons aged 12 and below must participate in a program run by the OFLC or judged (by management) on a case by case basis with suitable guardian. Personal Training is available as an additional service. Only Centre employed Personal Trainers may be used in the Centre. Unauthorised use of a non-Centre employed Personal Trainer may result in cancellation of membership.
- Aquatic Centre
Children under the age of 15 years are not allowed in pool area without a parent / guardian. All users must shower before entering the pool. Dedicated areas of the pool are closed to Members while Aquatic Programs are being conducted. Times vary, are posted, and are updated regularly at the entry. The Centre reserves the right to close areas of the pools with no notice. In the interest of public health and safety, correct swim attire is to be worn in the pools and tight fitting Swim nappies are required to be worn by all children that are UNDER 3 years old. If they are 3 years old and fully toilet trained, then they are not required to wear Waterproof Aqua Pants. No underwear, nappies, boxer shorts or cotton outerwear permitted in the water. Huggies (or similar disposable) swim pants must have aqua pants over the top. Children 5 years and older are not permitted in the opposite gender change room. Under NO CIRCUMSTANCES are cameras or mobile phones to be used in change room areas or showers.
Children 0 – 5 yrs must be within arms reach of a guardian at all times. Children 5 – 14 years must be accompanied by a responsible person over the age of 16 years and the Centre reserves the right to refuse entry to any person, including Swim School participants.
Parents must remain on the premises when children are using the Centre.
- Conduct
All Members must comply with any Centre Rules, all directions given by Centre staff and all notices posted at the Centre and must not abuse the equipment or employees. Members are responsible for and agree to reimburse the Centre for any damage to property wilfully or negligently caused by the Member (or Children for whom they are the parent/guardian). Disorderly, rude, or offensive behaviour towards employees or other users of the Centre (including the use of offensive or abusive language) will result in immediate termination of membership. For the purpose of this clause, a single occurrence of such conduct may be regarded as sufficiently serious to warrant termination. Centre rules may be changed from time to time and will be made available on our website.
- Damage and Personal Injury Disclaimer
Members agree that they use the Centre’s equipment and facilities at their sole and absolute risk and that, to the extent permitted by law, the Centre excludes any liability to the Member in contract, tort, statute or in any other way for any injury, damage or loss of any kind whatsoever (including, without limitation, any liability for direct, indirect, special or consequential loss or damage), sustained by the Member and/or any other person, or for any costs, charges or expenses incurred by the Member, arising from or in connection with the Membership Agreement and/or the services/products provided by the Centre, and/or any act of omission of the Centre.
- Health, Safety and Maintenance
To this assist the Centre in keeping other Members, users of the Centre and employees healthy Members agree that they will not attend the Centre (or send children to swimming or other lessons or programs at the Centre) if they are unwell. The Centre reserves the right to remove a sick or unwell student from lessons to prevent disease transmission. Health protocols state that pools must remain closed for a set period if contamination has occurred. Outdoor pools will be closed due to dangerous weather conditions such as lightning with little or not notice. The Centre may from time to time as reasonably necessary close off any part of the premises or isolate any pieces of equipment for maintenance or safety reasons, change the hours of opening and closing or alter class timetables or vary Centre rules. Where this occurs, the Centre will provide reasonable notice on the Centre’s noticeboards / social media.
- Emergency Procedures
In the event of an emergency Members must follow all instructions from Centre staff. Failure to follow Centre staff directives is at Members own risk (in respect to which Members agree the Centre will not be liable for any injury caused) and may result in penalties from the authorities. Members hereby give consent to Centre staff to organise medical or hospital treatment on their, or Children accompanying them, in an emergency.
- Centre Hours and Facilities
The Centre reserves the right to vary, add or eliminate scheduled times for classes or services. Members should check all timetables and member information for changes. Members agree and accept that a particular facility, equipment or service may not be available due to a prior booking, mechanical breakdown, fire, act of God, loss of lease, or any other reason and agrees not to hold the Centre responsible for such an occurrence. Where lockers are provided, all care and no responsibility are taken for items contained within the lockers.
- Photography & Video
Members are permitted to take photos and videos in the Centre, however must respect the privacy of others in doing so and capturing still or video footage is conditional upon the following: (I) If Members capture an image or private conversation of another child or individual, they must have all relevant individuals (or their parents) consent to use, publish, or broadcast images or video footage.
(II) Under NO CIRCUMSTANCES are cameras or mobile phones to be used in change room areas or showers. (III) Members agree to comply with any request by Centre staff to discontinue use of camera, mobile phone, or video and to delete images or footage where Centre staff reasonably consider someone’s privacy may be breached.
The Centre may take photos and videos to use for social media and other marketing purposes and may also use photos or videos posted onto social media at our discretion. If Members do not want to have photos or videos taken of them or their children, please inform Centre staff.
- Privacy Notice
The personal information collected from Members is for the purpose of entering into this Membership Agreement and to supply the products and services utilised at the Centre. The Centre also collects and uses personal information for related purposes including:
The intended recipients of the information are Centre staff, Council staff and approved contractors of Council. The supply of information is voluntary; however, the form must be completed for the Council to assess any application for membership. The information will be stored by Council. You can contact Council to access or correct this information.