Results from Oberon Community Survey 2017

The Oberon Community survey was conducted by telephone with permanent residents of Oberon Local Government Area, 18+ years, who have lived in the area for at least 6 months. It was a random sample of residents using White Pages and ‘Plus 5 method’, and supplemented with additional mobile numbers. The survey commenced on 12 December 2016 and ran through to 14 December 2016.

There were 405 completed interviews with a response rate of 68%. That is for every 100 people called, 68 were completed, which is considered a very high response rate for this type of survey.

Information was gathered on the following ten (10) areas:

- Council services and facilities
- Prioritising services and facilities
- Overall satisfaction with Council performance
- Willingness to pay for kerbside recycling
- Sealed roads
- Unsealed roads
- Council performance
- Councillor’s performance
- Communications, and
- Challenge to merger proposal.

Information gathered from the online survey conducted between 20 December 2016 to 20 January 2017 is not included in this analysis as there is no way of ‘cleansing’ the data, i.e. ensuring that the surveys belong to individuals within our community, or if they are entered by more than one person.

Information gathered from both surveys will be used as a platform for the 2017 Community Strategic Plan.

This Community Survey sets a benchmark for when surveys are conducted in future years. It is preferred that Council conduct community surveys every 2 years as part of Councils integrated planning and reporting guidelines.

Council’s Executive Management Team will be conducting a workshop with Councillors during March to work through the analysis of the survey, to ensure that the community requirements and concerns drawn from this survey are addressed through Council’s Community Strategic Plan.

Copy of results from Oberon Community Survey - 2017